Return & Exchange
At Rang-e-saz, every piece is crafted and packed with care.
However, if something doesn’t feel just right, we’re here to help.
Exchange Policy
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Exchanges are accepted within 7 days of delivery.
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Items must be unused, unwashed, and in their original packaging with all tags attached.
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Exchange is applicable for size or article change only.
(We do not offer refunds — only product exchanges.)
Non-Exchangeable Items
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Sale or discounted items
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Custom or altered pieces
Process
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Contact our team at rangesazofficial@gmail.com or WhatsApp (+92) 321-4548696 within 7 days of receiving your order.
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Our representative will guide you through the process.
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Customers are responsible for the return shipping cost unless the item received is incorrect or damaged.
Damaged or Wrong Item
If you receive a damaged or incorrect article, please inform us within 48 hours of delivery with an image of the product.
We’ll arrange a prompt replacement at no additional cost.
Note
Rang-e-saz reserves the right to decline an exchange if the product does not meet our return policy conditions.